|Joining a CLT Webinar|
When you book a place on a CLT Webinar we will send you joining instructions via email which will include a link to the Webinar. Please do make sure you keep the joining instruction email as you will need it on the day of the Webinar.
The Webinar room will open 30 minutes before the start time of the Webinar. You will not be able to log into the Webinar room before that time. You can download the notes from the Webinar from the opening of the Webinar room.
Before the Webinar
Before you attend a CLT Webinar it is essential that you test your system to make sure that the PC you intend to use to view the Webinar is able to access it.
If your result on the connection speed test says Modem speed then you will need to contact our IT department on 0121 362 7699 but please keep the test page open as they will need to check the results of the online test you have just run.
You can listen to the sound for the Webinar on your PC. However if your PC does not have speakers or a sound card then as an alternative we provide a conference telephone facility. Your email joining instructions will include the conference phone number and PIN to allow you to use that facility.
CLT’s IT department will endeavour to help with any problems you may have in accessing the Webinar (although they are unable to give any specific advice or assistance regarding your own IT system). Contact details for them are included in the joining instruction e-mail.
You may also find our Frequently Asked Questions (FAQ) document helpful regarding the facilities you can use during the Webinar.